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Welcome to Hugs&Mart! We are so excited to have you here. By exploring or shopping on our website, you agree to the friendly terms and guidelines outlined below. Please give them a quick read before placing your order.

Products & Information We always do our very best to ensure that all product descriptions, images, prices, and availability for our shoes, bags, slippers, perfumes, and watches are as accurate as possible. However, slight variations in color or packaging may occasionally happen due to screen settings or updates.

Placing Orders When you place an order with us, we kindly ask you to provide accurate details—like your correct name, phone number, and UAE delivery address—so your package reaches you seamlessly. We do reserve the right to cancel or verify an order if needed, such as in cases of incorrect information or delivery issues.

Pricing & Payment All prices on our store are listed in the applicable currency. Prices and product availability may update from time to time without prior notice. You can easily complete your payment using the secure options available at checkout.

Cash on Delivery (COD) For our customers choosing Cash on Delivery, kindly keep the exact order amount ready to hand over to our delivery representative when your package arrives at your doorstep.

Shipping & Delivery We love getting your orders to you fast! We aim to process and dispatch orders promptly across the UAE within our standard delivery timeframe. While we always try our best, occasional delivery variations can happen due to holidays or courier schedules.

Returns & Refunds We want you to love what you buy! Any returns or exchanges are lovingly handled according to our Return & Refund Policy, so feel free to check that out as well.

Website Use We kindly request you to use our website respectfully. Please avoid any misuse, unauthorized access, or unlawful activities so everyone can enjoy a safe shopping experience.

Intellectual Property All the lovely content on our website—including text, images, logos, and designs—belongs to Hugs&Mart and cannot be copied or used elsewhere without our permission.

Limitation of Liability While we take great care of your orders from start to finish, Hugs&Mart won't be held responsible for unexpected delays or issues completely outside our reasonable control (such as unforeseen courier delays or incorrect delivery details provided).

Changes to Terms As Hugs&Mart grows, we may update these Terms of Service from time to time. Any changes will always be posted right here on this page.

We Are Always Here for You!

  • Store Name: Hugs&Mart

  • Location: United Arab Emirates

  • WhatsApp: +971 50 277 1214

  • Products: Shoes, Bags, Slippers, Perfumes & Watches

By using our website or placing an order, you kindly acknowledge that you have read and agreed to these Terms of Service. If you ever have any questions, feel free to drop us a message on WhatsApp anytime!